Privacy Policy

Official company details

Trade and Service Company 'VOTUM' S.C., exclusively in the form of a partnership, NIP: 9551504043, REGON: 320797539. Registered office: Litewska 14, 71-334 Szczecin, Poland. Contact: contact@votum-group.com, +48 91 487 13 53.

Scope and purpose of this policy

This Policy explains what personal data we collect, why we collect it, how we use and protect it and the rights of data subjects. It applies to all visitors, customers, suppliers and contractors of VOTUM when interacting with our website and services.

Data we collect

Typical categories: contact details (name, company, email, phone), company identifiers, billing data, correspondence, IP address and device/browser metadata, cookies and analytics data, CCTV or site access logs where applicable.

Legal basis for processing

Processing is based on: contractual necessity (performance of a contract), legal compliance, legitimate interests (service provision, fraud prevention, system maintenance) and where required, the user’s consent (marketing emails, cookies, newsletters).

Cookies

We use session and persistent cookies for site functionality, analytics and optional marketing. You may change browser settings to block cookies; however, certain site features may not work correctly without them.

Recipients and transfers

Personal data may be shared with service providers (hosting, payment processors, analytics) and authorities when required by law. Where transfers outside the EEA occur, we use appropriate safeguards (standard contractual clauses or adequate jurisdiction safeguards).

Retention

We retain personal data only as long as necessary for the stated purposes and in accordance with statutory retention obligations (typically: accounting records, contractual files, support logs). Specific retention periods will vary by category.

Data subject rights

Right of access, rectification, erasure (where lawful), restriction, portability, objection to processing and the right to withdraw consent. To exercise rights contact: contact@votum-group.com

Security

We implement reasonable technical and organisational measures to protect personal data including access controls, encrypted transfers for sensitive data and regular backups.

Complaints

If you are dissatisfied with how we process your data, please contact us first. You may also lodge a complaint with the supervisory authority in Poland: Urząd Ochrony Danych Osobowych.